Airship Privacy Policy

Effective Date: August 9, 2024
Last Updated: October 10, 2025

Airship (“Company,” “we,” “us,” or “our”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website airship.us (“Site”), our products, or our services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We collect the following categories of information:

Information you provide directly:

  • Name, email address, phone number, billing address, company details.

  • Login credentials when you create an account.

  • Payment information (processed securely by third-party providers).

  • Content you voluntarily submit (e.g., forms, surveys, support requests).

Information we collect automatically:

  • IP address, browser type, device identifiers, operating system, referring URLs.

  • Site usage data through cookies, analytics tools, and log files.

  • Geolocation data where permitted by your browser or device settings.

Information from third parties:

  • Business partners, resellers, and service providers may share information with us to support your use of our Services.

We do not knowingly collect data from children under 13 years of age.

2. How We Use Your Information

We use your information only as permitted by law, including:

  • To provide, maintain, and improve our Services.

  • To personalize your experience and recommend features.

  • To process payments and manage accounts.

  • To send transactional communications (e.g., service updates, security notices).

  • To send marketing communications with your consent, where required by law.

  • To comply with legal obligations, enforce agreements, and protect rights.

We will never sell your personal data to third parties.

3. Disclosure of Information

We may share information:

  • With service providers and vendors who process data on our behalf under confidentiality agreements.

  • For legal reasons where required by law, subpoena, or government request.

  • In corporate transactions such as a merger, acquisition, or sale of assets.

  • With your consent or at your direction.

Any sharing is limited to what is reasonably necessary.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Recognize returning visitors.

  • Analyze traffic and usage trends.

  • Deliver relevant advertising.

You can manage cookie preferences through your browser. Disabling cookies may affect functionality of the Site.

5. Data Retention

We retain personal information only as long as necessary for business purposes, compliance obligations, or legal requirements. Retention periods are determined by:

  • The purpose of collection.

  • Applicable laws and regulations.

  • Our legitimate business interests.

6. Your Rights

Depending on where you live, you may have rights under privacy laws such as GDPR (EU/UK) or CCPA/CPRA (California). These may include:

  • Accessing the personal information we hold about you.

  • Requesting corrections or deletion.

  • Opting out of data sales/sharing (California residents).

  • Restricting or objecting to certain processing.

  • Data portability rights.

Requests can be submitted to info@airship.us. We will verify your identity before responding.

7. Security

We use administrative, technical, and physical safeguards to protect your information, including:

  • Encryption in transit (SSL/TLS).

  • Access restrictions for employees with a business need.

  • Regular monitoring of systems for vulnerabilities.

No method of transmission over the internet or storage system is 100% secure. While we take reasonable steps, we cannot guarantee absolute security.

8. International Data Transfers

Airship is based in the United States. If you access our Services from outside the U.S., your information may be transferred, processed, and stored in the United States or other jurisdictions where data protection laws may differ. By using our Services, you consent to this transfer.

9. Marketing Communications and Opt-Out

You may opt out of receiving promotional communications at any time by:

  • Clicking “unsubscribe” in emails, or

  • Contacting us at info@airship.us.

Transactional or service-related messages cannot be opted out of.

10. Third-Party Websites and Links

Our Site may link to external websites. We are not responsible for their privacy practices. Please review the policies of those sites separately.

11. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from children. If you believe we have, contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. If material changes are made, we will notify registered users by email.

13. Contact Us

For questions or to exercise your privacy rights, contact us at:

Airship
Email: info@airship.us